Support
Your iDTRONIC Customer Service
Support
How can we help you?
Select the appropriate support category. Our team is happy to assist you.
Technical Support
Do you need assistance with hardware, firmware, software, SDKs, or interfaces? Our support team is here to help.
SDK Download
Download available software development kits, drivers, and other software for our products.
Cyber Security Incident
Have you discovered a security vulnerability or unusual behavior in an iDTRONIC product? Please submit the relevant information to us.
RFID Cards
Classic RFID cards for access, time tracking, and member management with high-quality printing.
RFID Key Fobs
Integration with existing systems, platforms, and access control software.
RFID Wristbands
For access, locker control, and check-in in gyms, swimming pools, and leisure facilities.
Access Readers & Terminals
Readers and terminals for doors, barriers, and controlled areas.
Turnstiles
Controlled flow of people for fitness, leisure, education, and corporate environments.
Locker Locks
Integration with existing systems, platforms, and access control software.
RFID Readers
Stationary, mobile, and compact readers for industrial applications.
Embedded RFID
Compact RFID modules for devices, machines, and custom integrations.
RFID PDA
Mobile RFID and barcode scanning for inventory, material flow, and flexible applications.
RFID Tablet
Rugged RFID and 2D barcode scanning with a large display for warehouse, service, and industrial use.
RFID Scanner
Scanners for RFID, barcodes, and data collection.
Tag Finder
Find the right RFID tags and media for your material, environment, and application.
Asset Tracker
Digitally locate and transparently track objects, assets, and equipment.
Temperature Tracker
Reliably monitor the temperature, location, and cold chains of sensitive goods.
Indoor Tracker
Precisely locate assets within buildings and streamline internal processes.
People Tracker
Securely locate people in sensitive areas and better coordinate workflows.
Animal Tracker
Digitally track animals and herds and centrally analyze relevant data.
Vehicle Tracker
Monitor vehicles and fleets in real time and capture movement data.
Still have questions? We’re happy to help!
Didn't find the topic you were looking for, or would you prefer to contact us directly? Send us your request, and we will forward it to the right person.